Blog posts tagged "Support"
A customer building a FedRAMP-compliant deployment found that Ubuntu Pro 22.04 FIPS container images were silently failing on standard, mainline Linux...
A customer’s OpenStack control plane went down overnight after their only backup proved stale. Canonical support rebuilt the database cluster live, service by...
How Canonical Support helped a global retail organization trace the cause for an unusual memory leak originating in PID 1. By investigating the issue across...
A 12-year-old bug in libnss-db caused getent enumeration to slow to a crawl – and showed how far expert support can go when a customer brings the right...
This is the story of how Canonical’s Support team provided bug-fix support: we tracked down an upstream change in OpenSC that inadvertently broke FIPS...
When a Git vulnerability hit systems past Ubuntu package end of life, teams had to reassess security options. Learn how to stay protected beyond standard support.
DORA requires organizations to know what they run, where it came from, and how it’s maintained. Learn how to build infrastructure with verifiable provenance.
Open source software is known for its ability to lower IT costs. But in 2025, affordability is only part of the story. A new Linux Foundation report, The...
Ubuntu Pro now supports LTS releases for up to 15 years through the Legacy add-on. More security, more stability, and greater control over upgrade timelines...
Europe’s open source ecosystem is at a turning point. The Linux Foundation’s Open Source as Europe’s Strategic Advantage: Trends, Barriers, and Priorities for...
How real companies have used dedicated Linux support specialists to thrive Nearly a third of IT leaders say lack of expertise is the biggest obstacle they...
In the world of enterprise IT, “support” can mean many things. For some, it’s a safety net – insurance for the day something breaks. For others, it’s the...
Running Ubuntu 20.04 LTS with ESM keeps your systems up to date with essential security patches. But when something breaks or a complex issue arises, Ubuntu...
Over the past year, we’ve been busy gathering your feedback on the redesign of our support portal. We want to make sure the portal meets your evolving needs,...
Considering migrating to Ubuntu from other Linux platforms, such as CentOS? Find six useful facts to get started!
Financial services are powered by technology. The customer experience is increasingly driven by data, with tailoring of products and services to reflect...